The Organisation

Irwin Mitchell was established over 90 years ago and is the fourth largest law firm in the UK.  The practice has grown significantly in the last 15 years and today employs more than 2,300 staff – including over 1000 legally trained professionals and more than 100 Partners. Its office network covers Birmingham, Leeds, London, Manchester, Glasgow, Newcastle and Sheffield with international offices in the Spanish cities of Marbella and Madrid.

The Challenge

To provide a strategic partnership in defining a comprehensive Software Asset Management (SAM) strategy and to implement Licence Dashboard™.

The Benefits

The organisation’s Software Asset Management strategy was delivered in less than six months using the existing software inventory tool, SMS, and Licence Dashboard.  Licence Dashboard enabled the organisation’s IT department (who look after 2,000+ staff and their PC devices) to have a comprehensive view of all their software assets and manage them on a day-to-day basis.

Providing real-time information, Licence Dashboard now equips business users with the facility to make better informed purchasing decisions. All in all, Irwin Mitchell has now gained the ability to better plan, manage and deploy IT projects – and thus reduce TCO.

Gary Thomas of Irwin Mitchell concluded:

“Our decision to have a Managed Service for Licence Dashboard was based on a number of reasons; compliance, management overhead and the associated cost savings being the main ones.  We now have a clear view of our compliance status at the touch of a button or at the end of the phone without the management headache that usually accompanies this.

“This in turn has saved us both time and money because Phoenix deals with all of the administration of Dashboard allowing our employees to concentrate on other initiatives.

“We find Phoenix great to work with and would highly recommend Licence Dashboard and the
Phoenix Managed Service to anyone interested in getting and, more importantly, staying compliant.”